TERMS AND CONDITIONS
Last Updated: 10th July 2025
These Terms and Conditions ("Terms") govern your use of the website located at [email protected] (the "Website"), and the purchase and use of services, including the "Become your Editor-in-chief" package (our "DFY Service"), and any related digital courses, specifically "Sales by Default" (our "Courses") offered by Mj Social, a sole trader operating in England and Wales, with a business address at Moray Mews, N7 7DY ("we," "us," or "our").
By accessing or using our Website, purchasing our DFY Service, or enrolling in our Courses, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or purchase our services/Courses.
1. Acceptance of Terms
1.1. By accessing and using the Website, or by making a purchase of our DFY Service or any Course, you confirm that you accept these Terms and agree to comply with them. 1.2. If you are using our Website or purchasing services/Courses on behalf of an organisation, you confirm that you have the authority to bind that organisation to these Terms, and in such a case, "you" or "your" will refer to the organisation.
2. Services Offered
2.1. We provide professional coaching and done-for-you services, specifically our "Become your Editor-in-chief" package (our "DFY Service"), which includes: 12 weeks of done-for-you content plan (including blog posts, social media, email sequences), 5 x 90-minute messaging clarity sessions, a comprehensive launch strategy document, Social media Platform usage strategy - Strategic and unique Content Pillars - Themes to refine your feed presence - An Excel with your offer storyline - description of your audience active difficult experiences, needs and desires - Your experience collection as the expert - the industry insides that answer objections - The process of your offer - and The elite agreement between you and the client. A presentation and doc guide on how to write your content for better impact - A guide to create new feed design on Canva effortlessly. This DFY Service is designed to assist businesses with their content strategy and launch execution. 2.2. We also offer digital Courses, specifically "Sales By Default", which includes a 1:1 coaching call, online learning portal with video modules, downloadable workbooks, and templates. 2.3. The specific details, scope, deliverables, and duration of the DFY Service and Courses will be outlined in separate service agreements, course descriptions, or sales pages, which will form part of these Terms.
3. Intellectual Property Rights
3.1. All content on the Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, and all materials forming part of our DFY Service and Courses (including videos, templates, worksheets, frameworks, methodologies, and proprietary processes) are our exclusive property or the property of our licensors and are protected by UK copyright laws and other intellectual property laws. 3.2. Licence for DFY Service & Courses: When you purchase our DFY Service or a Course, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the provided materials solely for your own internal business or personal, non-commercial purposes, as applicable. 3.3. Prohibited Uses: You must not share, reproduce, redistribute, resell, modify, publish, adapt, reverse engineer, or create derivative works from any part of the Website content, DFY Service materials, or Course content without our express prior written permission. Any unauthorised use is strictly prohibited and may result in legal action, including claims for damages and injunctive relief under UK law. 3.4. Client IP: Any content, materials, or information you provide to us during the delivery of the DFY Service shall remain your intellectual property. You grant us a limited, non-exclusive, royalty-free licence to use your intellectual property solely for the purpose of performing the services under this Agreement. 3.5. Deliverable IP: Upon full and final payment for the DFY Service, any custom content specifically created for you as part of the agreed deliverables (e.g., finalised blog posts, social media copy, messaging frameworks) will become your property.
4. User Conduct
4.1. You agree to use the Website, DFY Service, and Courses only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment. 4.2. Prohibited conduct includes, but is not limited to: * Engaging in any unlawful, harmful, or fraudulent activity. * Harassing, intimidating, or defaming other users or us. * Uploading, posting, or transmitting any content that is obscene, offensive, hateful, or discriminatory. * Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity. * Introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful. * Attempting to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website. 4.3. We reserve the right to suspend or terminate your access to the Website, DFY Service, or Courses if you breach any of these User Conduct provisions.
5. Disclaimers and No Guarantees
5.1. The information provided through our Website, DFY Service, and Courses is for general informational and educational purposes only. It is intended to provide guidance and strategies and does not constitute professional legal, financial, or medical advice. You should seek independent professional advice where appropriate. 5.2. While we strive to provide high-quality services and content, we make no guarantees regarding specific outcomes, results, or financial gains from your use of our DFY Service or Courses. Your success depends on various factors including, but not limited to, your individual effort, market conditions, effective implementation of strategies, and the quality of your products or services. Testimonials or case studies shared on our Website are individual experiences and are not a guarantee of typical results. 5.3. We do not warrant that your use of the Website will be uninterrupted or error-free, or that defects will be corrected.
6. Limitation of Liability
6.1. To the extent permitted by law, we will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: * Use of, or inability to use, our Website; * Use of or reliance on any content displayed on our Website, or provided through our DFY Service or Courses; * Any indirect or consequential loss or damage. 6.2. Our total liability to you for any and all claims arising out of or in connection with these Terms, the DFY Service, or the Courses, whether in contract, tort (including negligence), or otherwise, shall be limited to the total amount paid by you to us for the specific service or Course in question. 6.3. Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be lawfully limited or excluded under UK law, including the Unfair Contract Terms Act 1977 and the Consumer Rights Act 2015.
7. Payment Terms
7.1. All fees for the DFY Service and Courses are clearly stated on our Website, sales pages, or in specific service agreements. 7.2. Payment methods accepted will be outlined at the point of purchase. 7.3. For the "Become your Editor-in-chief" package, a non-refundable payment fee of £2,000 (Two Thousand Pounds Sterling) is due upon signing the service agreement to secure your dedicated service slot. The total fee for the "Become your Editor-in-chief" package is £10,000 (Ten Thousand Pounds Sterling). The remaining balance of £8,000 will be due as specified in your individual service agreement. 7.4. All payments must be made in Pounds Sterling (£GBP). 7.5. We reserve the right to change our prices at any time, but price changes will not affect confirmed orders for which payment has already been received.
8. Refund and Cancellation Policy
8.1. For the "Become your Editor-in-chief" DFY Service: * Cancellation Before Service Commencement: If you cancel the DFY Service after paying the total fee but before the commencement of any service delivery (i.e., before initial strategy sessions, content creation, or messaging clarity work begins as defined below), we will retain the £2,000 payment fee as compensation for the reserved slot and administrative costs incurred. The remaining balance paid will be refunded to you within 14 business days. * Dissatisfaction After Work Commenced: If we commence work as per the agreed-upon schedule, and you express dissatisfaction and wish to terminate the Agreement, we will retain the £2,000 payment fee plus an additional £3,000 (Total £5,000) for work performed, time allocated, and resources expended. In such a scenario, you will receive a partial refund of £5,000 within 14 business days of mutual agreement to terminate. We will cease all work immediately upon such agreement. * Definition of "Commencement of Service Delivery": Commencement of service delivery for the DFY service is defined as the scheduling and invitation to the initial strategy call with the client, or the secure sharing of access to the client onboarding portal, whichever occurs first. * Our Cancellation: In the unlikely event we need to cancel the DFY Service before commencement for reasons within our control, a full refund of all fees paid, including the £2,000 payment fee, will be issued.
8.2. For Digital Courses (specifically "Sales By Default"): * Due to the nature of digital products, once a Course has been accessed (e.g., by logging into the course platform, downloading any course materials, or commencing 1:1 coaching calls), it is generally considered "consumed." * In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you typically have a 14-day cooling-off period to cancel an online purchase. However, you expressly agree that by accessing or downloading any part of the Course content or commencing 1:1 coaching calls within this 14-day period, you waive your right to cancel and request a refund. If you have not accessed any part of the Course content or commenced 1:1 coaching calls within 14 days of purchase, you may request a full refund, which will be processed within 14 business days. * We may, at our sole discretion, offer refunds outside of these terms in exceptional circumstances.
9. Termination
9.1. We may terminate or suspend your access to the Website, DFY Service, or Courses immediately, without prior notice or liability, if you breach any of these Terms, including but not limited to the User Conduct or Intellectual Property clauses, or fail to make timely payments. 9.2. Upon termination, your right to use the Website, DFY Service (except for agreed-upon deliverables for which full payment was made), and Course access will cease immediately.
10. Governing Law and Jurisdiction
10.1. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. 10.2. You and we irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).
11. Dispute Resolution
11.1. In the event of any dispute or claim arising out of or relating to these Terms, the DFY Service, or Courses, both parties agree to first attempt to resolve the dispute informally by contacting the other party. 11.2. If a dispute cannot be resolved informally within 30 days, the parties agree to consider good faith mediation before pursuing any litigation. The costs of mediation shall be shared equally between the parties.
12. Changes to Terms
12.1. We reserve the right to update or modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. 12.2. It is your responsibility to review these Terms periodically for any changes. Your continued use of the Website, DFY Service, or Courses after the posting of revised Terms means that you accept and agree to the changes.
13. Other Important Terms
13.1. Entire Agreement: These Terms, together with any applicable service agreements or course descriptions, constitute the entire agreement between you and us regarding your use of the Website and the purchase of services/Courses. 13.2. Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect. 13.3. Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms at our discretion.
Contact Us
If you have any questions, concerns or complaints about these terms, please contact us:
- By email: [email protected]
- By visiting this page on our website: Contact us
- By phone number: +44 (0) 078 5729 5799
