Privacy Policy

Effective date: 6 August 2025

This Privacy Policy explains how Mj Social ("we", "us", or "our"), a sole trader based in England and Wales, collects, uses, stores, and protects your personal data when you use our website at www.mjcontentsuite.co.uk ("Website") or purchase our coaching and content strategy services. We are committed to protecting your privacy and complying with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller Identification

 

  • Data Controller: Mj Social

  • Business Address: Moray Mews, N7 7DY

  • Email: [email protected]

  • Phone: +44 (0)78 5729 5799

We are the data controller of the personal data you provide to us.

 

2. Types of Data Collected

 

We may collect and process the following types of personal data from you:

  • Identity Data: Your name, title, and company name.

  • Contact Data: Your email address, phone number, and business address.

  • Financial Data: Payment card details or bank account information for processing payments.

  • Profile Data: Your username and password for our services, your interests, feedback, and survey responses.

  • Usage Data: Information about how you use our Website, products, and services, including your Browse history.

  • Technical Data: Your IP address, login data, browser type and version, time zone setting and location, operating system, and platform.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

 

3. Purposes of Processing

 

We use your personal data for the following purposes:

  • To provide our services: To deliver our "Become your Editor-in-chief" package, including coaching calls, content planning, and messaging clarity sessions.

  • To manage payments: To process payments for the services you purchase from us.

  • To communicate with you: To respond to your inquiries, provide customer support, and send you important updates about our services.

  • To send marketing communications: To send you newsletters, promotional offers, and information about new services that may be of interest to you, based on your consent.

  • To improve our services: To analyze usage data to understand how our Website and services are used, allowing us to enhance and optimize them.

  • To maintain security: To protect our Website and business from fraud and security threats.

  • To comply with legal obligations: To meet our legal, accounting, or reporting requirements.

 

4. Lawful Basis for Processing

 

We will only process your personal data when we have a lawful basis to do so under UK GDPR. The lawful bases we rely on are:

  • Contractual Necessity: The processing is necessary for the performance of a contract to which you are a party, such as when you purchase our DFY Service.

  • Consent: You have given us explicit consent to process your data for a specific purpose, such as signing up for our marketing newsletter. You have the right to withdraw this consent at any time.

  • Legitimate Interests: The processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes activities such as improving our services, preventing fraud, and conducting business administration.

  • Legal Obligation: We need to process your data to comply with a legal or regulatory obligation.

 

5. Data Retention Periods

 

We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Generally, we will retain:

  • Client Data: For a period of up to six years after our business relationship ends to comply with legal and accounting obligations.

  • Marketing Data: Until you unsubscribe from our mailing list or withdraw your consent.

  • Enquiry Data: For a maximum of 12 months after our last communication with you if you do not become a client.

 

6. Data Subject Rights

 

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to be informed: To know how your data is being processed.

  • The right of access: To request a copy of the personal data we hold about you.

  • The right to rectification: To have inaccurate data corrected.

  • The right to erasure: To have your data deleted from our records.

  • The right to restrict processing: To limit how your data is used.

  • The right to data portability: To receive your data in a machine-readable format.

  • The right to object: To object to the processing of your data based on legitimate interests or for marketing purposes.

  • Rights in relation to automated decision-making and profiling: To not be subject to a decision based solely on automated processing.

To exercise any of these rights, please contact us using the details in section 11.

 

7. Data Sharing

 

We may share your personal data with the following categories of third parties:

  • Payment Processors: Such as Stripe or PayPal, to securely process payments.

  • Email Marketing Platforms: Such as Mailchimp or ConvertKit, to manage and send our newsletters and marketing communications.

  • Analytics Providers: Such as Google Analytics, to help us understand website traffic and user behavior.

  • Hosting Services: To host our website and online course portal.

  • Professional Advisers: Including lawyers, accountants, and auditors, to help us comply with our legal and professional obligations.

We only share data with third parties who can demonstrate their commitment to data protection and security.

 

8. International Data Transfers

 

We store your personal data within the UK. However, some of our third-party service providers may be based outside the UK. When we transfer your data to a third party outside the UK, we ensure that appropriate safeguards are in place.

These safeguards include:

  • Transferring data to countries deemed to provide an adequate level of data protection by the UK government.

  • Implementing Standard Contractual Clauses (SCCs), which are legally binding agreements to ensure data is protected to UK standards.

 

9. Security Measures

 

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. These measures include:

  • Using secure, password-protected systems and platforms.

  • Restricting access to your personal data to employees, agents, and other third parties on a need-to-know basis.

  • Regularly reviewing our security procedures.

 

10. Cookies

 

Our Website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our Website and allows us to improve it. Please refer to our separate Cookie Policy  for more detailed information.

 

11. Contact Information for Data Subject Requests/Complaints

 

If you have any questions about this Privacy Policy or wish to exercise your data subject rights, please contact us at:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection authority. Their contact details are available on their website at www.ico.org.uk.

 

Contact Us

If you have any questions, concerns or complaints about these terms, please contact us:

Cookie Policy

Last Updated: 6 August 2025

This Cookie Policy explains how Mj Social ("we", "us", or "our") uses cookies and similar technologies on our website, www.mjcontentsuite.co.uk ("Website").

 

1. What Are Cookies?

 

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners. Cookies can remember your preferences, keep you logged in, and collect data to help us understand how you use our Website.

 

2. How We Use Cookies

 

We use cookies for several purposes, which can be broken down into the following categories:

  • Strictly Necessary Cookies: These cookies are essential for our Website to function. They enable core functionalities such as security, network management, and accessibility. You cannot opt out of these cookies as the Website would not work properly without them.

  • Analytical/Performance Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. They allow us to count visitors and see how they move around the Website, which helps us improve the way our Website works.

  • Functionality Cookies: These cookies are used to recognize you when you return to our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

  • Marketing/Targeting Cookies: These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 

3. Third-Party Cookies

 

When you use our Website, you may also encounter cookies from third parties. These are cookies placed by organizations other than us. We work with third-party partners who may also place cookies on your device, including:

  • Google Analytics: We use Google Analytics to collect data about visitor traffic and behavior on our Website. This helps us measure the performance of our content and identify areas for improvement.

  • Social Media Pixels: We may use social media pixels (e.g., from Facebook or LinkedIn) to track the effectiveness of our advertising campaigns and to show you relevant advertisements on those platforms.

  • Payment Processors: Our payment partners may use cookies to process transactions securely.

We do not have control over the cookies placed by these third parties. Please refer to their own privacy and cookie policies for more information.

 

4. Duration of Cookies

 

The cookies we use can be either "persistent" or "session" cookies:

  • Session Cookies: These are temporary cookies that remain on your device until you close your web browser.

  • Persistent Cookies: These cookies remain on your device for a set period (which can range from a few minutes to several years) or until you delete them.

 

5. Your Consent and How to Manage Cookies

 

Under UK law (PECR and UK GDPR), we require your clear and affirmative consent to use any cookies that are not strictly necessary for the operation of our Website.

We will obtain your consent via a prominent cookie banner on our Website when you first visit. This banner will provide you with information about the cookies we use and give you the choice to accept or decline them. You can withdraw your consent at any time.

You can also manage your cookie preferences through your web browser settings. Most browsers allow you to:

  • See what cookies you have and delete them on an individual basis.

  • Block third-party cookies.

  • Block cookies from particular websites.

  • Block all cookies from being set.

  • Delete all cookies when you close your browser.

Please be aware that disabling cookies may affect the functionality of our Website and may prevent you from using certain features. You can find more information on how to manage cookies for popular browsers below:

 

6. Contact Us

 

For any questions about this Cookie Policy, please contact us at: [email protected]

 

 

Course Enrolment Agreement and Licence

 

This Course Enrollment Agreement and Licence (the "Agreement") is a legally binding contract between you (the "Student") and Mj Social ("we," "us," or "our"), a sole trader based in England and Wales, regarding your enrolment in the "Sales By Default" coaching course (the "Course").

By enrolling in, purchasing, or accessing the Course, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you do not agree to these terms, you must not enrol in or access the Course.

 

1. Course Content and Access

 

1.1. Course Description: The Course, "Sales By Default," is an online coaching programme designed to teach you how to create content for sales. The Course content includes, but is not limited to, coaching calls, online video modules, downloadable workbooks, templates, and supplementary materials.

1.2. Course Delivery: The Course is delivered via an online learning portal and includes 1:1 coaching calls as specified in the course description. All downloadable content will be provided through this portal.

1.3. Access Duration: Upon successful enrolment and payment, you will be granted access to the Course content for a period of 12 months from the date of purchase. Access to the online portal and 1:1 coaching calls is contingent upon a full and timely payment of all fees.

 

2. Licence Grant and Intellectual Property

 

2.1. Licence Grant: We grant you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Course content and all related materials solely for your own internal business and personal, non-commercial use.

2.2. Our Intellectual Property: All content, materials, and resources provided as part of the Course, including all videos, workbooks, templates, methodologies, and branding, are our exclusive property and are protected by UK copyright law and other intellectual property laws.

2.3. Prohibited Uses: You must not, without our express prior written permission:

  • Share, sell, sub-licence, or distribute the Course content to any third party.

  • Reproduce, duplicate, or create derivative works from any part of the Course content.

  • Use the Course content for any commercial purpose other than to implement the strategies within your own business.

  • Circumvent or attempt to circumvent any access restrictions or security measures on the online portal.

  • Use the Course to compete with our business.

Any violation of these prohibitions constitutes a breach of this Agreement and may lead to immediate termination of your access and legal action.

 

3. Payment and Refund Policy

 

3.1. Payment: The full fee for the Course is payable at the time of enrolment, unless otherwise agreed in writing. Your access to the Course is conditional on us receiving this payment in full.

3.2. Refund Policy: In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you generally have a 14-day cooling-off period to cancel an online purchase. However, by enrolling in the Course and accessing any of the digital content (including video modules, downloadable materials, or commencing 1:1 coaching calls) within this period, you expressly acknowledge and agree that you have waived this right to cancel.

3.3. No Refunds After Access: Given the nature of digital content, we do not offer refunds once you have accessed any part of the Course content or commenced your 1:1 coaching calls.

 

4. Technical Requirements

 

You are responsible for ensuring that you have the necessary hardware, software, and internet access to use the Course and its materials. This may include a computer or mobile device, a stable internet connection, and the ability to open standard file types (e.g., PDF, Excel). We are not responsible for any technical issues that arise from your equipment or internet connection.

 

5. Disclaimer of Warranties and Results

 

5.1. No Guarantee of Results: We provide this Course for educational purposes and offer strategies for you to apply in your business. We do not guarantee any specific results, revenue increases, or financial outcomes from your enrolment in the Course. Your success is contingent upon your own efforts, skills, and market conditions, which are outside of our control.

5.2. "As Is" Basis: The Course and all related materials are provided on an "as is" basis, without any warranties, express or implied. We do not warrant that the content will be uninterrupted, error-free, or free of viruses or other harmful components.

5.3. Limitation of Liability: Our liability to you for any claims arising from your enrolment in the Course is limited to the amount of the fee you paid for the Course. This limitation does not exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

 

6. Governing Law and Jurisdiction

 

This Agreement, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with the laws of England and Wales. You and we irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute.